Frequently Asked Questions For Families Considering In-Home Care
Q: How do I know what type of in-home care my loved one needs?
A: We offer a free in-home care consultation to assess your loved one’s needs and preferences. Our care coordinators will help you create a personalized care plan tailored to your family’s situation.
Q: Are your caregivers trained and certified?
A: Yes. All Alastar caregivers are certified Home Health Aides (HHA) or Personal Care Aides (PCA) and undergo thorough background checks and continued training to ensure quality care.
Q: How quickly can home care services begin?
A: In most cases, home care services can begin within 24 to 48 hours after the initial consultation. Our team works quickly to match your loved one with a qualified caregiver.
Q: Do you provide Alzheimer’s or dementia care at home?
A: Yes. We have specially trained caregivers who provide compassionate Alzheimer’s and dementia home care with patience and understanding in a familiar environment.
Q: What if we need help after business hours or on weekends?
A: Alastar offers 24/7 caregiver support. We’re available anytime to answer questions or respond to changes in your loved one’s care needs.
Q: Can family members help create or update the care plan?
A: Absolutely. We take a collaborative approach to home care and work closely with families to ensure the care plan meets your loved one’s daily routines and preferences.
Q: Do you offer medication reminders?
A: Yes. Our certified caregivers can provide non-clinical medication reminders. For more advanced needs, we also offer skilled nursing services.
Q: What if the caregiver isn’t the right fit for our family?
A: Your comfort is our priority. If needed, we’ll work with you to provide a caregiver replacement that’s a better match—no hassle, no judgment.